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Account Manager - Germany - South West

Stokke GmbH Apply before: 2025-10-10

About Stokke – Here We Grow

With over eight decades of history, Stokke was founded on Norway’s west coast in 1932. Deeply rooted in Scandinavian heritage, our brand is built on principles of quality, craftsmanship, and family connection. For more than 40 years, Stokke has delivered iconic and innovative solutions for children — products that are not only beautifully designed but made to nurture family bonding and support child development.

With global offices in Norway, The Netherlands, the U.S., Germany, France, and Asia, Stokke offers a truly international work environment, committed to shaping a better world through confident kids.

Pursue Excellence – The Team

The Stokke sales team in Germany plays a vital role in expanding market presence, nurturing customer relationships, and promoting the brand. The team builds strong sales and distribution channels, trains retail staff, and implements impactful marketing initiatives.

By working closely with customer service, the team ensures an outstanding customer experience while also gathering market insights to inform strategy. Using tools like Salesforce for reporting and performance tracking, the team contributes directly to Stokke’s global success and ensures selective distribution standards are consistently upheld.

Take Responsibility – The Position

The Account Manager – Germany (South West) is responsible for building strong business relationships with retailers and ensuring Stokke’s premium product placement across the region. Reporting directly to the Head of Sales - DACH, this role is suited to someone with proven sales and retail experience who is ready for the next step in their career.

As Account Manager, you will drive sales growth, support retail partners, and elevate Stokke’s brand presence in-store. You will spend the majority of your time in the field visiting customers, ensuring execution, and acting as the face of Stokke in your region.

This role will require regular travel, 4 days on the road and with a minimum of 3 customer meetings per day. There maybe requirements to venture into Switzerland to support our Account Manager as back up, therefore a German, English and French speaking profile would be adventageous. 

Based: Field-based, ideally located in South West Germany

Key Responsibilities

Sales & Distribution Development

  • Prioritize customers and develop sales growth plans for the region

  • Identify, evaluate, and activate trade partners in line with Stokke’s policies

  • Negotiate contracts and implement Stokke requirements with retailers

  • Ensure selective distribution standards are consistently upheld

  • Monitor stock levels, product presentation, and merchandising in-store

  • Allocate 4 days per week to customer visits, with 1 day dedicated to administration

Training & Coaching

  • Deliver impactful product and brand training to retail staff through coaching and workshops

  • Ensure sales teams are equipped with the knowledge and tools to succeed

Service & Support

  • Support efficient order transmission and processing in collaboration with customer service

  • Communicate procedures and routines to improve service levels

  • Partner with customer service to resolve issues and improve retailer satisfaction

  • Support the rollout of sales and marketing campaigns in-store

Reporting & Market Analysis

  • Plan and prepare store visits with an 8-week horizon

  • Use Salesforce to track performance, report activities, and follow best practices

  • Gather and share competitor insights, market trends, and customer feedback

Better Together – The Ideal Profile

You are a driven sales professional with strong retail experience and a commercial mindset. You thrive in competitive sales environments, are passionate about premium brands, and can balance strategic priorities with hands-on execution.

Education Required

  • Commercial education; specialization not required

Experience Required

  • Experience growing distribution and sales for branded goods with proven results

  • Track record in training and motivating retail staff to deliver brand strategies

  • Experience working with both independent retailers and multiple retail chains

  • Ideally, experience with selective distribution of premium/up-market products

  • Strong knowledge of sales processes and customer service collaboration

Special Requirements

  • Fluent in German and English. An additional European language such as French would be adventageous

  • Proficient in Microsoft Office; Salesforce experience a plus

  • Flexible, mobile, and open to occasional weekend work at consumer shows (approx. 3–4 weekends/year)

  • Valid driving license

Keep Growing – What We Offer

At Stokke, you’ll join a premium global brand recognized for its dedication to child development and family bonding. You will have the opportunity to represent Stokke in a key market and be part of a mission-driven team committed to shaping a better future through Confident Kids.

We offer:

  • An international, values-driven work environment

  • Opportunities for growth and learning through the Stokke Academy, including global training, digital education, mentorship, and leadership development

  • Competitive benefits and career development in a growing, premium brand

  • A culture defined by our values: Keep Growing, Take Responsibility, Pursue Excellence, Better Together

Join us and play a central role in shaping Stokke’s presence in Germany while delivering exceptional retail experiences.