Sales Operator

Based in Seoul | Department: Korea Sales
Reporting to: Sales Manager, Korea
Preferred Start Date: June 2026

About Stokke – Here We Grow

Founded on the west coast of Norway in 1932, Stokke is built on a strong Scandinavian heritage of craftsmanship, quality, and purpose‑driven design. For more than 40 years, our products have championed connection—creating meaningful moments that bring parents and children closer together, while supporting healthy child development.

With global offices in Norway, the Netherlands, the U.S., Germany, France, and Asia, Stokke offers a truly international work environment. We are committed to shaping a better world through confident kids, innovative thinking, and responsible growth.

The Position

Parent & Child at the Heart

As Sales Planning & Operations Specialist, you play a critical role in ensuring Stokke’s commercial plans translate into strong execution across Korea. By providing structured planning, insight‑driven analysis, and operational coordination across department stores, distributors, and e‑commerce, you help ensure families experience Stokke’s premium products reliably and consistently across all channels.

Agility, Speed & Execution

This role is highly analytical, execution‑focused, and cross‑functional. You will own sales planning and operational management cycles, turning performance data into actionable insights while enabling informed decision‑making across the Korea Sales organisation. Strong collaboration with Sales, Marketing, Supply Chain, Finance, and Customer Service is essential to translate plans into executable outcomes.

This role sits within the Korea Sales organisation, reporting to the Sales Manager, Korea.

Main Responsibilities

Sales Planning & Forecast Management

• Establish and manage annual, quarterly, and monthly sales plans and forecasts by channel, account, and category.
• Monitor gaps between targets, forecasts, and actual performance, identifying key drivers and trends.
• Support structured forecasting discipline across department store, distributor, and e‑commerce channels.

Channel Planning & Account Support

• Analyse sales structure and operational efficiency across all commercial channels.
• Provide channel‑ and account‑specific insights to support commercial decision‑making.
• Support account planning through performance tracking and opportunity identification.

Category & Product Operations

• Monitor core SKUs, best‑sellers, and underperforming SKUs, and recommend actions to improve sell‑through.
• Analyse performance and profitability of key promotions, including bundles, gift‑with‑purchase programs, and accessory attachment strategies.
• Support assortment, pricing, and promotion decisions through data‑driven insights.

Performance Analysis & Reporting

• Prepare weekly, monthly, and quarterly sales reports and business review materials.
• Track and report key KPIs including sales, margin, inventory, sell‑through rate, discount rate, and promotional effectiveness.
• Provide clear, structured performance insights to Sales leadership and cross‑functional partners.

Cross‑Functional Coordination & S&OP Support

• Operate and support the S&OP process in close partnership with Sales, Marketing, SCM, Finance, and Customer Service.
• Ensure alignment between sales forecasts, inventory status, and inbound schedules.
• Translate demand changes and supply constraints into executable operating plans.
• Identify operational risks early (e.g. stockouts, low inventory, delayed inbound shipments) and support mitigation planning.

Key Performance Indicators

• Forecast accuracy and planning reliability
• Sales performance vs. targets
• Inventory health and sell‑through
• Promotional effectiveness and margin outcomes
• Quality and timeliness of reporting and insights
• Cross‑functional alignment and S&OP execution quality

The Ideal Profile

Pioneering Spirit

You are analytical, structured, and curious, with a strong drive to improve commercial planning processes. You enjoy translating complex data into clear actions and thrive in environments where insight and execution go hand in hand.

Everyone Has a Seat at the Table

You collaborate confidently across functions and communicate clearly with stakeholders at different levels. You value accuracy, transparency, and shared accountability, supporting strong partnerships across the organisation.

Requirements

Education

• Bachelor’s degree or above (Business Administration, Commerce, Retail, or related fields preferred).

Experience

• 3–7 years of relevant experience in Sales Planning, Sales Operations, Business Planning, Commercial Planning, Merchandising, or similar roles.
• Strong understanding of department stores, distributors, and retailer‑operated e‑commerce channels.
• Experience in retail, juvenile products, furniture, premium consumer goods, or adjacent industries is preferred.
• Proven experience in sales forecasting, KPI management, and performance analysis.
• Demonstrated cross‑functional collaboration with SCM, Marketing, Finance, Customer Service, and store operations.

Capabilities

• Strong analytical skills with the ability to translate data into actionable plans.
• Advanced proficiency in Excel and PowerPoint.
• Strong Korean and English communication skills with effective stakeholder management.
• Solid understanding of premium retail operations, channel dynamics, and in‑store execution.
• Ability to manage multiple priorities with high attention to detail.

What We Offer

• A key commercial role within Stokke’s growing Korea business.
• Close exposure to strategic planning, S&OP, and cross‑channel operations.
• A collaborative, international working environment with strong cross‑functional partnership.
• Opportunities for professional growth within a global premium brand.
• Competitive compensation aligned with experience and responsibilities.

A workplace guided by our values:
Parent & Child at the Heart, Agility Speed & Execution, Pioneering Spirit, and Everyone Has a Seat at the Table.